Contact processing

WAxtract reads available group data when you request an export. Filtering, duplicate removal, file generation, and optional snapshots happen on your device. Contact names, phone numbers, message content, and WhatsApp login credentials are not sent to the subscription API or payment provider.

Local storage

The extension stores its settings, sample allowance, and purchase session locally. Prepared contact files within the storage budget are available to download again for 24 hours. Optional manually saved snapshots remain available for 30 days. Expired files and snapshots are cleared the next time you open WAxtract. Use Clear saved contact data to delete them earlier. Browser-profile storage is not independently encrypted by WAxtract.

Subscription records

The service stores installation identifiers, hashed access tokens, subscription identifiers, a hash of the billing email used for recovery, plan status, usage totals, and export-job identifiers. These support purchase activation, billing, and quota checks. Usage records count exported rows without retaining the contact rows themselves.

Payments

A hosted payment provider processes payment details. WAxtract receives subscription and payment-status notifications, not your full card number. Checkout may require an email for receipts, billing, and purchase recovery.

Website and support

The initial website does not use advertising trackers. It can store your appearance and pricing-country preferences locally. Hosting providers may process technical request information to serve and protect the site. The payment provider loads on the checkout page. If you contact support, share the minimum diagnostic information needed and exclude private contact lists or credentials.

Questions and deletion requests

Launch setup must provide the seller’s contact address and the process for requesting deletion of server-side account and billing-related records. Some transaction records may need to be retained where required by applicable law.

Support contact will be published before paid launch.